Southwest Elevator Ensures Seamless Mobility in a World-Class Stadium
In a venue as large as AT&T Stadium — home of the Dallas Cowboys — it’s essential to keep fans, staff, and players moving efficiently. The stadium sees hundreds of thousands of visitors each year, and they all rely on seamless vertical transportation to get where they need to go. That’s why the AT&T Stadium staff partners with Southwest Elevator. As the trusted partner for elevator repair and elevator maintenance in Dallas, Southwest Elevator plays a critical role in ensuring the stadium operates at peak performance.
The Challenge: Moving Thousands Without Missing a Beat
Managing transportation in a stadium of this scale is no small feat. James Brandhorst, Director of Engineering and Maintenance at AT&T Stadium, said it best:
“Moving that many people through the stadium, it’s not just the hundreds of thousands for the year, but it’s our back-to-back events. We might have three events in a row. So, if an elevator goes down, an escalator goes down, it’s going to be a problem. Having a good partner that can show up and make sure everything’s running day after day, it speaks volumes for us here. And it helps get the crowd in safely and get the crowd out safely.”
Unexpected downtime on any elevator or escalator could cause massive problems for the flow of traffic. That’s why AT&T Stadium chose reliable service from Southwest Elevator.
The Southwest Elevator Solution for Elevator Maintenance in Dallas: Reliability, Speed, and Service
Southwest Elevator functions as an extension of the Cowboys’ team. Our commitment to keeping AT&T Stadium running smoothly starts with round-the-clock reliability. If an emergency call comes in, our team is on the ground within 30 minutes. Whether it’s 2 pm or 2 am, we’re there to ensure no event is disrupted by an unexpected breakdown. And during game days and major events, we have two to four technicians on-site. This ensures we’re able to respond at a moment’s notice.
We’re also there to offer a proactive approach to the stadium’s needs. Our preventative maintenance program identifies and addresses potential issues before they become big problems. That way, we’re able to ensure all machinery is operating at peak efficiency.
The AT&T Stadium staff continues to partner with Southwest Elevator because of the expertise and professionalism of the team. Every mechanic is an IUEC-trained union professional, bringing the highest level of skill to every job. Brandhorst noted:
“We have high standards over here, everybody knows that. And it’s so nice to partner with Southwest as they have high standards, too. They’re true professionals. They care about what they’re doing. And we could sense that because we have the same thing.”
A Playbook for a Winning Partnership
AT&T Stadium’s operations team knows that when it comes to stadium mobility, there’s no room for error. That’s why they trust Southwest Elevator to keep the stadium running at full capacity — no matter how big the event. Want to learn more about our elevator repair and elevator maintenance in Dallas? View our in-depth video here.